Carreras profesionales
¡Nos encanta lo que hacemos! Estamos embarcados en el proyecto de lograr que el comercio internacional sea justo para todos. ¡Nos encantaría contar con su experiencia!
FLOCERT es un negocio diferente. Estamos muy orientados a los valores, y nuestros valores son la clave de nuestro éxito. Cuando se una a nosotros, puede estar seguro de que la ética seguirá siendo el centro de su agenda.
Tenga en cuenta que el idioma de trabajo y corporativo de FLOCERT es el inglés.
Certification Analyst Americas Region (m/f/div)
Introduction & Description
FLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT offers certification and verification as well as customised sustainability to support companies in their ethical business transformation.
With seven international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.
As a People and Planet First verified organisation, FLOCERT is proud to be recognised as an enterprise prioritising social and environmental goals.
Visit flocert.net for more information.
Description
Looking for Your Next Career Move? Become a Certification Analyst!
FLOCERT is looking for a structured and business-oriented Certification Analyst to strengthen our Americas team based in San José, Costa Rica.
In this role, you will coordinate and administer Fairtrade certification processes for assigned customers across South, North and Central America and the Caribbean. The position requires a high level of analytical capability, regulatory understanding and professional judgement, particularly in the context of ISO 17065-accredited certification systems.
You will report to the Regional Director Americas and work closely with auditors, customers and internal stakeholders to ensure independent, compliant and high-quality certification decisions.
Travel within and outside Costa Rica is required.
Job Share: Full-time (41 hours per week), permanent
Location: FLO-CERT QIS S.A. Office in San José, Costa Rica
Salary: Competitive package in line with qualifications and experience
Start date: 01 October 2026
Apply by: 24 August 2026
Your responsibilities
- Act as Certification Analyst responsible for a defined portfolio of Fairtrade customers in the Americas region
- Evaluate companies and products against applicable Fairtrade Standards and internal certification procedures, including review of audit reports and taking certification decisions in line with ISO 17065 requirements
- Plan, coordinate and conduct Fairtrade audits in assigned countries, including annual audit planning and follow-up of corrective actions
- Ensure consistency, quality and timeliness of certification processes within assigned scope
- Communicate proactively with applicants, certified customers and auditors, providing structured guidance on certification requirements and responding to enquiries
- Identify compliance risks and non-conformities and ensure appropriate follow-up actions in accordance with internal procedures
- Act as account manager for assigned Key Accounts while safeguarding impartiality and conflict-of-interest requirements
- Process Labelling Initiative requests and handle complex or special certification cases
- Support the selection, onboarding and evaluation of external auditors
- Contribute to the continuous improvement of certification processes, tools and systems
- Maintain accurate documentation in internal systems and ensure compliance with confidentiality and impartiality obligations
- Participate in regional and global FLOCERT projects and foster cross-functional collaboration
Your qualifications, experience and skills
- University degree (or equivalent) in a relevant field such as Business, Agronomy, Food Science, Law, Economics, Environmental or Social Sciences
- Valid permission to work in Costa Rica
- At least two years of relevant professional experience in a certification, compliance, auditing or customer-oriented office environment
- Experience with certification systems (e.g. organic, FSC, MSC, SA8000, ISO 14001) and familiarity with ISO 17065-accredited environments
- Previous auditing experience
- Strong analytical skills and high attention to detail
- Structured, reliable and accountable working style
- Strong dedication to customer service combined with regulatory discipline
- Strong motivation and commitment to credible social certification and assurance principles
- Fluency in Spanish and English (oral and written)
- Portuguese and/or French language skills would be a strong asset
- Excellent communication skills and experience working in multicultural environments
- Experience with Customer Relationship Management (CRM) tools would be supportive
- Technical knowledge of agricultural commodities such as coffee, bananas, flowers, sugar or fresh fruits would be advantageous
- Experience in international trade would be nice to have
- Experience in the food processing industry would be an asset
What we offer & Working Conditions
- Mission-driven organisation with global impact
- Professional onboarding and structured integration
- High level of responsibility and autonomy
- Continuous learning and development opportunities
- Open, respectful and dialogue-oriented culture
- Full-time position (41 hours per week, Monday to Friday)
- Core office hours between 9:00 a.m. and 15:30 p.m.
- 18 days of paid annual leave per year (pro rata where applicable)
- 13th salary (Christmas bonus)
- International and multicultural working environment
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email: [email protected]
- Regina Jatzke
- HR Co-Lead Talent & Culture
- +49 (0)228 2493-278
Si ninguno de los puestos anteriores le resulta adecuado, envíenos una solicitud de empleo no solicitada a [email protected] y suscríbase a nuestra jobalert.
Después de presentar su solicitud: Un paso más cerca de unirse a nuestro equipo
Una vez que haya presentado su solicitud para uno de los puestos ofertados, analizaremos cuidadosamente su candidatura en función de las aptitudes y experiencia requeridas para el puesto.
Si su perfil encaja, nos pondremos en contacto con usted para programar una entrevista (a distancia). Como parte del proceso de selección, es posible que le pidamos que complete una evaluación en línea para poder valorar mejor sus aptitudes.
Una vez finalizadas todas las entrevistas y ya con una decisión tomada, informaremos a todos los candidatos preseleccionados. Si ha sido seleccionado, le ofreceremos un contrato de trabajo. Nuestro trayecto juntos comienza cuando se firma el contrato y podemos iniciar su proceso de incorporación a FLOCERT y darle la bienvenida.
¡El ambiente internacional y abierto que se respira aquí en FLOCERT hace que cada día sea realmente enriquecedor, estimulante y agradable! Valoro mucho el fantástico equilibrio entre el trabajo presencial y el teletrabajo. Esta flexibilidad me ayuda a cuidar de mi familia con confianza y a disfrutar de mi profesión de una forma que me resulta viable.
»John Brady
Asistente sénior de RR. HH. para selección de personal y desarrollo profesional
Su mejor paso profesional
Con sede en Alemania y oficinas regionales en Costa Rica, Costa de Marfil, Inglaterra, India, Sudáfrica y Estados Unidos, disponemos de muchas oportunidades para ampliar sus horizontes. Nuestro equipo está lleno de diversidad cultural y creatividad, y respetamos y aprendemos de las formas de trabajar de los demás, porque a la hora de la verdad, todos compartimos los mismos principios y valores éticos.
En FLOCERT valoramos la actitud tanto como las cualificaciones formales. Cada persona de nuestro equipo tiene un espíritu emprendedor y está orgulloso de su función. Compartimos ganas de aprender y estamos siempre en desarrollo, por lo que nuestra organización está viva, con ideas frescas y entusiasmo. La innovación desempeña un papel clave el entorno dinámico de FLOCERT.
Sea el futuro del Comercio Justo
A medida que crece la conciencia ética en todo el mundo, también lo hace el Comercio Justo Fairtrade. En colaboración con el sistema alemán de formación profesional Dual Berufsausbildung, estamos orgullosos de dar la bienvenida a las nuevas generaciones a este extraordinario sector. Nuestros programas de aprendizaje están diseñados para ofrecer a los nuevos talentos de nuestro sector una introducción completa al Comercio Justo Fairtrade.
Para asegurarnos de que siempre hacemos lo mejor por nuestro equipo, nos asociamos con prestigiosas instituciones como Great Place To Work y berufundfamilie.
