Beware of fraudulent letters informing about a supposed change of bank details

Fraudulent letters/emails are being sent to customers informing about a supposed change of bank details, asking to redirect payments to a different account than stated on FLOCERT invoices.

Please note that FLOCERT has not changed its bank account or the payment process. In case you have received suspicious communication related to your invoicing or are unsure about where to direct certification fee payments, please contact us at

In the unfortunate case that you already made a payment to a different bank account, you should immediately contact your local bank and police.


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The independent Fairtrade Certification body, offering Fairtrade Certification services to customers in more than 120 countries. FLOCERT GmbH, a …