Careers
We love what we do! We’re on a journey to make international trade fair for everyone – and we’d love you to bring in your expertise!
FLOCERT is a business with a difference. We’re a social enterprise, which means all of our money is invested back into social and environmental change. We are highly values-driven – and our values are the key to our success. When you join us, you can be sure that you’ll never have to move your ethics down your agenda.
Business Intelligence Specialist (m/f/div)
Introduction & Description
FLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT offers certification and verification as well as customised sustainability to support companies in their ethical business transformation.
With seven international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.
As a People and Planet First verified organisation, FLOCERT is proud to be recognised as an enterprise prioritising social and environmental goals.
Visit flocert.net for more information.
Description
We are looking for an experienced Business Intelligence Specialist. This is your opportunity to apply your professional expertise in ETL, data modelling, and user support to advance the digitalisation of the global Fairtrade movement. We support farmers and workers across the globe – and we support our colleagues and systems just as reliably.
As part of our Data Management Team within the IT Unit, you will not only develop BI solutions but also support our colleagues and internal as well as external customers in getting the most out of our data services – including 1st-level support for our BI environment.
Together, we turn data into meaningful insights.
- Job Share: Full-time (38.5 hours per week)
- Location: FLOCERT GmbH Headquarter Bonn, Germany
- Salary: salary and benefit package depend upon qualifications and experience
- Start date: 15 September 2025 or as soon as possible
- Apply by: As soon as possible
Your responsibilities
- Design, develop, and maintain dashboards and reports using Power BI and Paginated Report
- Maintain and enhance data models in Azure Analysis Services
- Design and implement ETL pipelines for the cloud-based data warehouse using services and tools available in Microsoft Azure cloud Platform (e.g. Databricks and Data Factory)
- Monitor and debug data processes and release pipelines
- Manage access rights to BI tools and data models
- Provide 1st-Level Support for BI-related user requests, including ticket triage, troubleshooting, and documentation
- Back-up 2nd Level Support for BI-related user requests
- Be the go-to contact for day-to-day data questions and first technical issues
- Document solutions, maintain user guides and create FAQs for BI solutions in general as well as recurring issues
- Train and support colleagues on how to use dashboards and BI tools effectively
- Support the testing and validation process of business logics and data integrity
- Actively contribute and suggest improvements in data quality, usability, and reporting structures
Your qualifications, experience and skills
- A degree in Computer Science or a related field (e.g. BSc, BCA), or equivalent professional training
- Practical experience in ETL development, ideally with Azure Data Factory or a similar tool
- Familiarity with Power BI – or the willingness and ability to learn it quickly
- Strong understanding of data warehousing concepts and BI lifecycle
- Experience with version control systems (preferably Git)
- Strong service mindset and the ability to handle 1st-level support tasks professionally and independently
- Good communication skills and the ability to translate technical matters into user-friendly language – both in writing and verbally
- A problem-solving attitude and the ability to work in a structured, solution-oriented way
- Team player with strong interpersonal skills and the ability to work in an intercultural environment
- Strong command of written and spoken Business English
- Extensive experience with Python
- Experience with automation of tasks (PowerAutomate), knowledge of Azure Analysis Services as well as MS Fabric would be a plus
- Any exposure to Agile working methods or DevOps environments would be advantageous
- Experience with IT service management standards (e.g. ITIL) or process optimisation would be beneficial
- Previous experience in 2nd-level support or vendor collaboration would be an additional asset
- Exposure to data governance and data security best practices would be nice to have
What we offer
- International work environment
- Company culture of dialogue and respect
- Onboarding and welcome management
- Open-minded and value-driven colleagues living our mission
- Modern IT technology and best practice processes in the BI arena
- Cooperative working atmosphere
- Remote work & flexible working hours
- Attractive benefit package, e.g.: holiday bonus, 13th salary, occupational pension scheme and more
- Opportunities to make a meaningful impact
- Learning and development opportunities
- Chance for motivated staff to grow
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email.
- Regina Jatzke
- HR Manager for Recruiting & Employer Branding
- +49 (0)228 2493-278
If none of the above positions is a right fit, send us an unsolicited job application to recruitment@flocert.net and subscribe to our jobalert.
After you apply: One step closer to joining our team
Once you have applied for one of our positions listed above, we will carefully screen your application based on the skills and experience required for the job.
If it's a great match, we will contact you to schedule a (remote) interview. As part of the interview process, we may ask you to complete an online assessment to further assess your skills.
Once all interviews are completed, and a decision has been taken, we will inform all shortlisted candidates. If you are successful, we will offer you an employment contract. Our journey together starts when the contract is signed, and we can welcome you to FLOCERT to start your onboarding process.
FLOCERT is an organisation I'd be proud to retire from—though I'm not planning on that anytime soon! The vibrant, multicultural work culture, which is both friendly and inspiring, makes every day enjoyable. The work-life balance is a standout feature, with a flexible model that lets me work partially from home – a huge advantage since I live out of state. I'm grateful to be part of such an amazing organisation and look forward to continuing my journey here.
”Jasleen Kaur
Key Account Officer
FLOCERT is a Great Place To Work
FLOCERT is one of the winners of this year's Great Place to Work® competition, "Best Workplaces in North Rhine-Westphalia 2024".
In receiving this prestigious accolade, FLOCERT reaffirms its commitment to fostering an exceptional workplace culture that transcends borders and resonates deeply with its global workforce.
Watch Christian Jambor, Head of Human Resources at FLOCERT, explain why this certification is important to our organisation.
Your best career move yet
With headquarters in Germany and regional offices in Costa Rica, England, India, South Africa and the United States, there are plenty of opportunities to expand your horizons. Our team is full of cultural diversity and creativity, and we respect and learn from each other's ways of working – but when it comes down to it, we all share the same ethical principles and values.
At FLOCERT, we value attitude just as highly as formal qualifications. Every individual in our team has an entrepreneurial spirit and is proud to own their role. A shared eagerness to learn and develop means that our organisation is always alive with fresh ideas and enthusiasm. Innovation plays a key role in FLOCERT's success in a dynamic environment.
Be the future of Fairtrade
As ethical awareness grows across the world, so does Fairtrade. In conjunction with the German dual vocational training system Berufsausbildung, we're proud to welcome the upcoming generation into this extraordinary sector. Our apprenticeships are designed to give the freshest talent in our sector a well-rounded introduction to Fairtrade.
To make sure we're always doing the best by our team, we partner with prestigious institutions such as Great Place To Work and berufundfamilie.
