Careers
We love what we do! We’re on a journey to make international trade fair for everyone – and we’d love you to bring in your expertise!
FLOCERT is a business with a difference. We’re a social enterprise, which means all of our money is invested back into social and environmental change. We are highly values-driven – and our values are the key to our success. When you join us, you can be sure that you’ll never have to move your ethics down your agenda.
Certification Analyst Americas Region (m/f/div)
Introduction & Description
FLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT offers certification and verification as well as customised sustainability to support companies in their ethical business transformation.
With seven international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.
As a People and Planet First verified organisation, FLOCERT is proud to be recognised as an enterprise prioritising social and environmental goals.
Visit flocert.net for more information.
FLO-CERT is looking for a business-oriented person who is willing to coordinate and to administer the Fairtrade certification of companies in assigned countries in South, North and Central America and the Caribbean. The ability to deal with high profile traders as well as small producer organizations and the availability to travel to assigned countries in the Americas region to perform Fairtrade audits is required. The attention to detail, willingness to learn and teamwork spirit are essential assets on this position.
The person is part of a multicultural team which is responsible for the certification of Fairtrade customers in the region.
- Job Share: Full-time
- Location: FLO-CERT QIS S.A. Office in San José, Costa Rica
- Salary: The salary and benefit package depend upon qualifications and experience
- Start date: 15 August 2025 or as soon as possible
Your responsibilities
- Act as Certification analyst responsible for assigned customers
- Evaluate companies for assigned products against different Fairtrade Standards
- Contribute to the constant improvement of FLO-CERTs certification system
- Conduct Fairtrade Audits for assigned customers
- Perform evaluations of audit reports from different countries against Fairtrade Standards
- Perform Fairtrade audits of customers in assigned countries
- Answer certification related questions from customers and other stakeholders
- Audit planning and audit coordination for assigned countries
- Communicate actively with applicants and certified customers and assist them with all necessary information
- Actively participate in the annual audit planning for assigned countries
- Instruct customers on FLO Fairtrade requirements
- Identify special needs of Key Accounts and act as account manager
- Answer Labeling Initiatives special requests
- Assist in the selection, evaluation and training of Auditors
- Assist in constant improvement of certification processes
- Participate in special FLOCERT projects when required
Your qualifications, experience and skills
- University level education (or equivalent) in a relevant subject (Food Science, Business, Agronomy, Law, Economics, Environmental, Social Sciences etc.)
- Costa Rican citizenship/permission to work in Costa Rica
- At least two years of related professional work experience in an office and customer orientated environment
- 2 years experience in certification systems (e.g. organic, FSC, MSC, SA8000, ISO 14001, etc.) in particular with ISO 17065 accreditation or 2 years related business experience
- Fluent in Spanish oral and written
- Fluent in English oral and written
- Flexible, pro-active and hardworking style
- Team player with excellent interpersonal and organizational skills
- Excellent communication skills and experience in dealing with different cultures
- Strong dedication towards customer service
- Previous experience in auditing
- Motivation for Fairtrade
- Experience with Customer Relationship Management Tools
- Technical knowledge of any of the following agricultural products: Coffee, Bananas, Flowers, Sugar, Fresh Fruits
- Business experience in international trade
- Work experience in food processing industry-would be advantageous
- Advanced level of Portuguese oral and written-would be advantageous
- Advanced level in French oral and written-would be advantageous
What we offer
- International Work Environment: Collaborate with colleagues from around the globe
- Inclusive Company Culture: Experience a culture of dialogue, respect, and open communication
- Comprehensive Onboarding: Receive full support and guidance as you start your journey with us
- Mission-Driven Team: Work with passionate, open-minded colleagues dedicated to making a difference
- Flexible Working Arrangements: Enjoy the flexibility of remote work and adaptable working hours
- Attractive Benefits Package
- Meaningful Impact: Opportunities to contribute to a cause you believe in
- Continuous Learning: Access to position-specific learning opportunities and comprehensive training programs
- Career Growth: Potential for motivated individuals to advance and grow within the company
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email: recruitment@flocert.net
- Regina Jatzke
- HR Manager for Recruiting & Employer Branding
- +49 (0)228 2493-278
If none of the above positions is a right fit, send us an unsolicited job application to recruitment@flocert.net and subscribe to our jobalert.
After you apply: One step closer to joining our team
Once you have applied for one of our positions listed above, we will carefully screen your application based on the skills and experience required for the job.
If it's a great match, we will contact you to schedule a (remote) interview. As part of the interview process, we may ask you to complete an online assessment to further assess your skills.
Once all interviews are completed, and a decision has been taken, we will inform all shortlisted candidates. If you are successful, we will offer you an employment contract. Our journey together starts when the contract is signed, and we can welcome you to FLOCERT to start your onboarding process.
FLOCERT is an organisation I'd be proud to retire from—though I'm not planning on that anytime soon! The vibrant, multicultural work culture, which is both friendly and inspiring, makes every day enjoyable. The work-life balance is a standout feature, with a flexible model that lets me work partially from home – a huge advantage since I live out of state. I'm grateful to be part of such an amazing organisation and look forward to continuing my journey here.
”Jasleen Kaur
Key Account Officer
FLOCERT is a Great Place To Work
FLOCERT is one of the winners of this year's Great Place to Work® competition, "Best Workplaces in North Rhine-Westphalia 2024".
In receiving this prestigious accolade, FLOCERT reaffirms its commitment to fostering an exceptional workplace culture that transcends borders and resonates deeply with its global workforce.
Watch Christian Jambor, Head of Human Resources at FLOCERT, explain why this certification is important to our organisation.
Your best career move yet
With headquarters in Germany and regional offices in Costa Rica, England, India, South Africa and the United States, there are plenty of opportunities to expand your horizons. Our team is full of cultural diversity and creativity, and we respect and learn from each other's ways of working – but when it comes down to it, we all share the same ethical principles and values.
At FLOCERT, we value attitude just as highly as formal qualifications. Every individual in our team has an entrepreneurial spirit and is proud to own their role. A shared eagerness to learn and develop means that our organisation is always alive with fresh ideas and enthusiasm. Innovation plays a key role in FLOCERT's success in a dynamic environment.
Be the future of Fairtrade
As ethical awareness grows across the world, so does Fairtrade. In conjunction with the German dual vocational training system Berufsausbildung, we're proud to welcome the upcoming generation into this extraordinary sector. Our apprenticeships are designed to give the freshest talent in our sector a well-rounded introduction to Fairtrade.
To make sure we're always doing the best by our team, we partner with prestigious institutions such as Great Place To Work and berufundfamilie.
