Careers
We love what we do! We're on a journey to make international trade fair for everyone – and we'd love you to bring in your expertise!
FLOCERT is a business with a difference. We are highly values-driven – and our values are the key to our success. When you join us, you can be sure that you'll never have to move your ethics down your agenda.
IT Student Assistant (m/f/div)
Introduction & Description
FLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT offers certification and verification as well as customised sustainability to support companies in their ethical business transformation.
With seven international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.
As a People and Planet First verified organisation, FLOCERT is proud to be recognised as an enterprise prioritising social and environmental goals.
Visit flocert.net for more information.
Description of Position
Would you like to gain practical IT experience while helping colleagues across an international organisation? Join our IT Operations team and support the reliable day-to-day running of FLOCERT's workplace technology.
You will work on clearly defined support and hardware tasks, learn from experienced colleagues and contribute to IT projects and process improvements alongside your studies.
- Working hours: Part-time, 20 hours per week during lectures
- Location: FLOCERT GmbH Headquarter Bonn, Germany (regular on-site presence required)
- Salary: Category II of the Collective Bargaining Agreement; appr. EUR 1,400 gross per month (depending on the hours worked), plus holiday bonus and a 13th salary
- Contract: Fixed-term for 12 months
- Start date: as soon as possible
What you will do
- Receive, document and route helpdesk incidents and service requests
- Provide first-level support for workplace hardware and software, including installation, configuration, troubleshooting, maintenance and replacement
- Support the full hardware lifecycle, including asset tracking, device preparation, secure data wiping, reuse, donation and decommissioning
- Help improve our server rooms through cabling, patching, labelling and equipment organisation
- Assist with IT infrastructure projects, process documentation and the support of Microsoft 365, mobile devices and meeting-room technology
What you bring
- You are enrolled at a recognised university or university of applied sciences and can provide a valid certificate of enrolment throughout the employment period
- You are studying IT, computer science, business informatics or a related subject, or can demonstrate a strong practical interest in workplace technology
- You have a basic understanding of Microsoft Windows and common workplace hardware and software
- You communicate confidently in English; German or Spanish language skills are welcome
- You enjoy solving practical problems and explaining technical matters clearly and patiently
- You work reliably and in a structured, service-oriented and collaborative way, and you identify with FLOCERT's mission
Any previous hands-on experience in IT support or common workplace technologies will help you get started, but curiosity and a willingness to learn matter more than a catalogue of tools.
What we offer
- A structured onboarding and close support from experienced IT colleagues
- Hands-on experience across user support, hardware lifecycle management and IT projects
- Flexible working hours that can be coordinated with your studies
- Hybrid working where the tasks allow it
- An international, English-speaking environment and a culture of dialogue and respect
- The opportunity to contribute to a mission-driven organisation and develop your professional skills
How to apply
Click on the lower button “APPLY NOW!” and submit your application documents in English.
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email.
- Regina Jatzke
- HR Co-Lead Talent & Culture
- +49 (0)228 2493-278
If none of the above positions is a right fit, send us an unsolicited job application to [email protected] and subscribe to our job alert.
After you apply: One step closer to joining our team
Once you have applied for one of our positions listed above, we will carefully screen your application based on the skills and experience required for the job.
If it's a great match, we will contact you to schedule a (remote) interview. As part of the interview process, we may ask you to complete an online assessment to further assess your skills.
Once all interviews are completed, and a decision has been taken, we will inform all shortlisted candidates. If you are successful, we will offer you an employment contract. Our journey together starts when the contract is signed, and we can welcome you to FLOCERT to start your onboarding process.
The international and open atmosphere here at FLOCERT truly makes every day enriching, engaging and enjoyable! I really value the fantastic balance between both onsite and home-office work. This flexibility helps me confidently support my family and enjoy my profession in a manageable way.
”John Brady
HR Senior Assistant for Recruitment & People Development
Your best career move yet
With headquarters in Germany and regional offices in Costa Rica, Côte d’Ivoire, England, India, South Africa and the United States, there are plenty of opportunities to expand your horizons. Our team is full of cultural diversity and creativity, and we respect and learn from each other's ways of working – but when it comes down to it, we all share the same ethical principles and values.
At FLOCERT, we value attitude just as highly as formal qualifications. Every individual in our team has an entrepreneurial spirit and is proud to own their role. A shared eagerness to learn and develop means that our organisation is always alive with fresh ideas and enthusiasm. Innovation plays a key role in FLOCERT's success in a dynamic environment.
Be the future of Fairtrade
As ethical awareness grows across the world, so does Fairtrade. In conjunction with the German dual vocational training system Berufsausbildung, we're proud to welcome the upcoming generation into this extraordinary sector. Our apprenticeships are designed to give the freshest talent in our sector a well-rounded introduction to Fairtrade.
To make sure we're always doing the best by our team, we partner with prestigious institutions such as Great Place To Work and berufundfamilie.
