If you feel that the world of Fair Trade has its very own language – do not worry! With this glossary we would like to guide you through the specific technical terms used by FLOCERT, Fairtrade International and the World Fair Trade Organization (WFTO).
Ecert is FLOCERT’s Web Portal to facilitate the work of auditors and customers. Customers can e.g. get an overview of the audit results, suggest corrective measures or provide objective evidences, see their certification status and request updates of their contact information. The portal is password-protected and can be reached here.