If you feel that the world of Fair Trade has its very own language – do not worry! With this glossary we would like to guide you through the specific technical terms used by FLOCERT, Fairtrade International and the World Fair Trade Organization (WFTO).
All certification customers must designate one key contact person, a Fairtrade Officer, within their organization. The Fairtrade Officer will be the main point of contact for certification and audit issues. They will be responsible for ensuring the operator’s compliance with all certification requirements and for keeping the certification body updated with contact details and other relevant information.