Search Results
Find the results for your query below.
Can’t find what you were looking for? Try another search term, check the Glossary and FAQs or contact us!
Affiliate
A producer organisation (e.g. 1st grade, 2nd grade, plantation) that operates under an umbrella body such as a 2nd (or 3rd) grade organisation or …
Agent
An organisation or individual who provides services to organisations and does not take legal ownership of a product.
Allegation
An accusation made by a third party against a Fairtrade organisation, claiming it has violated the Fairtrade Standards, FLOCERT policies, or other …
Appeal
An official request by the customer to revoke or reverse a FLOCERT Certification Decision.
Appeals Committee
An internal quality control body that objectively supervises the decision-making process carried out within FLOCERT. Thus, it is responsible for …
Artwork approval
The process by which prospective users apply for and receive written permission to use trademarks, such as the Fairtrade Brand Mark and the FAIRTRADE …
Audit
An evidence-gathering process that aims to assess the compliance of an organisation and/or a product with certain standards. There are three types of …
Auditor
A person qualified to carry out audits on behalf of a certification body.
Learn more about the audits carried out by FLOCERT auditors.
Certification Analyst
FLOCERT employee who acts as the point of contact for customers; coordinating and administering Fairtrade Certification for customers in the regions …
Certification body
An independent entity authorised by a specific standard-setter to certify that its clients comply with the requirements of the respective standard.