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Certification Cycle
The period from the point of initial certification to re-certification, or from re-certification to the following re-certification.
Certification Decision
A Certification Decision is always made on the basis of a previous evaluation of audit results, or assessment of other compliance status-related …
Certifier
At FLOCERT, the Certifier refers to the staff member who, in contrast to an Evaluator, has the authority to take Certification Decisions.
Chain of custody
In an economic context, a chain of custody describes the stages a raw material passes through. It starts with primary production, moves through …
Child labour
Work that is harmful to a child’s health and well-being, and/or interferes with their education, leisure and development.
As the International …
Closing Meeting
Meeting held at the end of the audit, during which the Auditor explains all Non-Conformities to the customer as well as the score achieved on …
Closing Report
Signed by the customer, the Closing Report outlines Non-Conformities identified during the audit and presented during the Closing Meeting.
Code of Conduct
In the context of ethical trading, a Code of Conduct (or code of practice) is a set of rules concerning labour practices adopted by a company. The …
Complaint
A formal expression of dissatisfaction with the quality of services delivered by FLOCERT. A complaint can be registered by any third party or …
Compliance Criteria
A translation of the requirements of the Fairtrade Standards, binding guidance documents and FLOCERT certification rules into verifiable control …